To ensure successful connection to Citrix Workspace from user endpoint devices, the version of Citrix Receiver installed must be equal to or greater than the versions listed below that support TLS 1.2. Citrix Receiver for Windows 4.2.1000 or later; Citrix Receiver for Mac 12.0 or later; Citrix Receiver for Linux 13.2 or later; Citrix Receiver.
After having installed the application I'am able to put in 'User' and 'Password'
Then I get the failure information 'Login. Your password has expired'
Then I reply OK I get a new failure information 'Cannot log on to gateway. Check your account settings and network connection.'
Then I reply OK again and I'am receiving my SMS passcode.
But I'am not prompt to fill in the passcode any where.
I have tried to alter the account sittings. But without any positive result.
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I have installed the Citrix Receiver for IOS v5.7.1 (build in 171) on my iPad 3 (IOS 6.1.3), and that works!!
Then I get the failure information 'Login. Your password has expired'
Then I reply OK I get a new failure information 'Cannot log on to gateway. Check your account settings and network connection.'
Then I reply OK again and I'am receiving my SMS passcode.
But I'am not prompt to fill in the passcode any where.
I have tried to alter the account sittings. But without any positive result.
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I have installed the Citrix Receiver for IOS v5.7.1 (build in 171) on my iPad 3 (IOS 6.1.3), and that works!!
Applicable Products
![Citrix receiver for mac Citrix receiver for mac](/uploads/1/2/6/7/126753476/100884525.png)
As this is a major OSX update, the full extent of possible issues user may experience with Receiver for Mac 11.8.2 is unknown. Reporting issues for tech preview Tech preview is not supported by Citrix tech support. Users on Mac OSX 10.10 using the Receiver for Mac 11.9 – Tech Preview should report issues to the Tech Support Discussions Forum. Citrix Receiver for Mac 11.7.0: Access Citrix business applications. If your company uses Citrix to host applications, you can use Citrix Receiver for Mac to check your email. This package contains a software solution that has been replaced by a more recent version available for download from the Citrix.
- Receiver for Mac
Information
Apple released Mac OSX 10.10 on October 16th. Changes in Mac OSX 10.10 require changes in Citrix Receiver for full operation.Citrix will release a tech preview release of Receiver for Mac 11.9 designed to support OSX 10.10.
Citrix Workspace Mac
Users upgrading to OSX 10.10 who want to continue to use Receiver should install the Receiver for Mac 11.9 Tech Preview.
How will existing users of Receiver 11.8.2 and XenApp and XenDesktop be impacted?
Users may experience issues with unresponsive keyboard input while using Receiver or may not be able to connect through NetScaler Gateway.
As this is a major OSX update, the full extent of possible issues user may experience with Receiver for Mac 11.8.2 is unknown.
![Citrix workspace mac Citrix workspace mac](/uploads/1/2/6/7/126753476/915508667.png)
Reporting issues for tech preview
Tech preview is not supported by Citrix tech support. Users on Mac OSX 10.10 using the Receiver for Mac 11.9 – Tech Preview should report issues to the Tech Support Discussions Forum.
Additional Resources
Citrix Receiver For Mac 10
CTX200212 - Keyboard Input Fails in Citrix Session from Receiver for Mac with OSX 10.9.5